Shipping policy

Last Updated: August 2026

At Foxglove Home, operated by Raduca Codrin as a sole trader in the United Kingdom, we are committed to providing a reliable and convenient shopping experience.

This Shipping Policy explains how your order is prepared, processed, and delivered.

Shipping Destination

We currently ship our products to customers located in the United Kingdom.

All orders are delivered to the shipping address provided during checkout.

Please ensure that your delivery address is accurate before completing your purchase.

Handmade Product Processing Time

Because our products are handmade and prepared with care, each order requires time for processing before dispatch.

Our usual processing time is:

1–2 business days

During this time, we prepare, check, and package your order before shipping.

Orders are processed during normal business days, excluding weekends and UK public holidays.

You will receive a shipping confirmation email once your order has been dispatched.

Delivery Time

Our estimated delivery time is:

4–8 business days

Estimated delivery schedule:

Stage	Estimated Time
Order processing and preparation	1–2 business days
Carrier transit time	3–6 business days
Total estimated delivery time	4–8 business days

Delivery times are estimates and may vary depending on:

Your location
Courier delays
Weather conditions
Public holidays
Unexpected circumstances outside our control

Shipping Cost

We offer:

Free shipping on all UK orders

No additional shipping fees will be added during checkout.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email containing tracking information where available.

You can use this information to follow your order's delivery progress.

Delivery Address

Customers are responsible for providing a complete and accurate delivery address.

Incorrect or incomplete address information may result in:

Delivery delays
Additional delivery charges
Returned shipments

Please contact us as soon as possible if you notice an error in your delivery information.

Delayed or Missing Orders

If your order has not arrived within the expected delivery timeframe, please contact us and we will help investigate the issue with the delivery provider.